Orders are typically processed and dispatched within 1-2 working days. You'll receive a confirmation email with tracking details once your order has been shipped.
Shipping costs are calculated at checkout based on your location and the weight of your order.
Royal Mail UK Shipping:
- Tracked 24 - next working day delivery aim after dispatch.
- Tracked 48 - aims to deliver in two to three working days after dispatch.
Royal Mail International Shipping:
- Tracked Europe delivery aim: 3-5 working days after dispatch.
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Tracked Worldwide delivery aim: 5-7 working days after dispatch.
Important Information for International Customers:
Please note that international orders may be subject to additional customs duties, taxes, or VAT based on your country's regulations. These charges are not included in our prices and will need to be settled by you with the relevant authorities.
We recommend checking with your local customs office for more details on any potential fees before placing your order. We're here to assist if you have any questions!
When shipping items outside the UK, your order will go through a customs inspection, and we ensure that all necessary paperwork is accurately provided. However, we cannot control or be held responsible for any delays caused by the customs process.
Our Return Policy
As a small, growing business, we are currently unable to accept returns at this time. However, your satisfaction is very important to us! If you have any concerns or questions about your order, please don’t hesitate to reach out to us at info@blujam.london. We’re here to help and will do our best to make things right.
